Ncary — Terms & Conditions

1. ACCEPTANCE OF TERMS

By creating an account, listing a vehicle, booking a vehicle, renting a vehicle, or otherwise using the Ncary Platform, you agree to be bound by these Terms & Conditions.

If you do not agree to these Terms, you must not use the Platform.

2. PLATFORM DESCRIPTION

Ncary is an online marketplace that connects vehicle owners ("Hosts") with individuals seeking to rent vehicles ("Customers").

Ncary is not a vehicle owner, rental agency, transportation provider, insurer, or guarantor of any vehicle listed on the Platform.

Rental agreements are entered into directly between Hosts and Customers. Ncary is not a party to such agreements.

3. USER ELIGIBILITY

All users must:

Be legally capable of entering into binding contracts.
Provide accurate and complete information.
Comply with applicable laws and regulations.
Maintain only one account unless authorized by Ncary.

Customers must:

Possess a valid driver's license.
Meet any minimum age requirements imposed by law or the Host.

Ncary reserves the right to verify user information and suspend accounts that fail eligibility requirements.

4. USER ACCOUNTS

Users are responsible for:

Maintaining the confidentiality of account credentials.
All activities conducted through their accounts.
Promptly reporting unauthorized access or security breaches.

Ncary shall not be liable for losses resulting from user negligence in securing account information.

5. VEHICLE LISTINGS

Hosts are solely responsible for ensuring that all listings are accurate, complete, and up to date.

Listings must include:

Correct vehicle make, model, and year.
Accurate vehicle specifications and features.
Current vehicle condition.
Rental pricing and availability.
Any restrictions, requirements, or limitations.

False, misleading, or incomplete listings are prohibited.

6. VEHICLE PHOTOS

All photographs uploaded by Hosts must accurately represent the vehicle's actual condition.

Hosts must not:

Upload photos of a different vehicle.
Conceal damage or defects.
Use misleading image editing.
Misrepresent the appearance of the vehicle.

Ncary reserves the right to remove misleading listings without notice.

7. VEHICLE CONDITION AND SAFETY

Hosts must ensure that vehicles:

Are roadworthy and safe.
Are legally registered.
Are properly maintained.
Have functioning safety equipment.
Comply with all applicable laws and regulations.

Any known defects or limitations must be disclosed before booking.

Hosts assume full responsibility for vehicle safety and legal compliance.

8. HOST RULES

Hosts may establish reasonable vehicle-specific rules, including:

No smoking.
No pets.
No off-road driving.
No unauthorized drivers.
Mileage limits.
Fuel requirements.
Geographic restrictions.
Return requirements.

Customers agree to comply with all rules disclosed in the vehicle listing.

9. BOOKINGS AND RENTALS

Once a booking is accepted:

Hosts agree to provide the vehicle as described.
Customers agree to honor the booking terms.
Both parties agree to communicate honestly and cooperate during the rental period.

Repeated cancellations or failure to honor bookings may result in account restrictions.

10. CUSTOMER RESPONSIBILITIES

Customers agree to:

Operate vehicles lawfully and responsibly.
Follow all traffic laws.
Return vehicles on time.
Return vehicles in substantially the same condition received.
Immediately report accidents, theft, damage, breakdowns, or incidents.

Customers shall not:

Drive under the influence of alcohol or drugs.
Use vehicles for unlawful purposes.
Participate in racing or reckless driving.
Sublease or re-rent vehicles.
Tamper with vehicle systems or tracking devices.

11. VEHICLE INSPECTION

Hosts are encouraged to document vehicle condition before and after each rental using:

Photos.
Videos.
Mileage records.
Fuel level records.

Customers should inspect vehicles before accepting them and report existing damage immediately.

Failure to report visible damage before departure may be considered acceptance of the vehicle's condition.

12. DAMAGE, LOSS, THEFT AND LIABILITY

Customers accept responsibility for damage, theft, loss, misuse, vandalism, missing items, excessive wear, towing costs, impound fees, cleaning fees, traffic fines, penalties, and other costs arising during the rental period.

Customers may be required to pay:

Repair costs.
Vehicle replacement costs.
Towing and recovery expenses.
Cleaning and restoration fees.
Administrative expenses.
Legal fees where permitted by law.
Loss-of-use charges incurred by the Host.

13. TRAFFIC VIOLATIONS AND FINES

Customers are solely responsible for:

Traffic violations.
Parking tickets.
Toll fees.
Government penalties.
Legal consequences arising from their use of the vehicle.

Hosts may provide relevant information to authorities where legally required.

14. INSURANCE

Hosts are solely responsible for maintaining any insurance coverage required by law.

Customers are responsible for ensuring they are legally authorized to operate rented vehicles.

Ncary does not provide or guarantee insurance coverage unless expressly stated otherwise.

15. SECURITY DEPOSITS

Security deposits may be required and may be used to cover:

Vehicle damage.
Missing items.
Excessive cleaning.
Traffic fines.
Late return fees.
Other rental-related costs.

Ncary reserves the right to facilitate deductions based on available evidence.

16. VEHICLE RETURN

Customers must return vehicles:

On the agreed date and time.
At the agreed location.
In substantially the same condition received.
With the agreed fuel level where applicable.

Late returns may result in additional charges.

17. VEHICLE RECOVERY

If a Customer fails to return a vehicle as agreed, the Host may pursue vehicle recovery through legal means and seek reimbursement for all associated losses, expenses, and damages.

18. PROHIBITED ACTIVITIES

Users shall not:

Provide false information.
Engage in fraud.
Manipulate reviews or ratings.
Circumvent platform payments.
Use the Platform for illegal activities.
Attempt to hack, interfere with, or disrupt the Platform.
Upload misleading content.

Violations may result in immediate suspension or permanent termination.

19. DISPUTE RESOLUTION

Ncary may assist in resolving disputes between Hosts and Customers.

However:

Ncary is not obligated to resolve disputes.
Ncary does not guarantee compensation.
Ncary may review available evidence and make administrative decisions regarding Platform-related matters.

Users agree to cooperate with investigations when requested.

20. PLATFORM LIABILITY DISCLAIMER

To the maximum extent permitted by law, Ncary shall not be liable for:

Vehicle damage.
Vehicle theft or loss.
Accidents.
Mechanical failures.
Personal injury or death.
Property damage.
Customer misconduct.
Host misconduct.
Traffic violations.
Lost profits.
Business interruption.
Financial losses.
Disputes between Hosts and Customers.

Use of the Platform is entirely at the user's own risk.

21. DEVELOPER AND EMPLOYEE PROTECTION

No claim arising from use of the Platform may be brought directly against:

Ncary developers.
Software engineers.
Designers.
Contractors.
Employees.
Technical service providers.

Any legal claim must be brought only against the legal entity operating Ncary, subject to applicable law.

22. INDEMNIFICATION

Hosts and Customers agree to defend, indemnify, and hold harmless Ncary, its owners, developers, employees, affiliates, contractors, and partners from any claims, damages, losses, liabilities, costs, or legal expenses arising from:

Use of the Platform.
Vehicle listings.
Vehicle rentals.
User misconduct.
Violations of these Terms.
Violations of applicable laws.

23. ACCOUNT SUSPENSION AND TERMINATION

Ncary may suspend or terminate any account at any time for:

Fraudulent activity.
Safety concerns.
False information.
Violations of these Terms.
Legal compliance requirements.
Activities that create risk for other users or the Platform.

24. FORCE MAJEURE

Ncary shall not be liable for delays, interruptions, or failures caused by events beyond its reasonable control, including:

Natural disasters.
Government actions.
Internet outages.
Cyberattacks.
War.
Civil unrest.
Pandemics.
Power failures.

25. INTELLECTUAL PROPERTY

All Platform content, including software, logos, trademarks, designs, text, images, and databases, remains the exclusive property of Ncary or its licensors.

Unauthorized use is prohibited.

26. PRIVACY AND DATA USE

Users consent to the collection, storage, processing, and use of personal information in accordance with the Ncary Privacy Policy.

Ncary may use data for:

Service delivery.
Fraud prevention.
Security monitoring.
Legal compliance.

27. GOVERNING LAW

These Terms shall be governed by the laws of [Country].

Any disputes shall be resolved exclusively in the courts of [Country].

28. CHANGES TO TERMS

Ncary may modify these Terms at any time.

Continued use of the Platform after changes are published constitutes acceptance of the revised Terms.

29. CONTACT INFORMATION

Email: support@ncary.com

Address: [Company Address]

Phone: [Company Phone Number]

IMPORTANT NOTICE

Hosts must ensure that vehicle listings, descriptions, and photos accurately reflect the actual condition of their vehicles.
Customers are fully responsible for damage, theft, misuse, fines, penalties, and losses occurring during the rental period.
Ncary acts solely as a marketplace and is not responsible for accidents, vehicle damage, theft, disputes, personal injuries, property damage, or financial losses arising from rentals conducted through the Platform.

BY USING NCARY, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO THESE TERMS & CONDITIONS.